Caller  :                    Hi, our printer is not working. 
Customer Service :     What is wrong with it? 
Caller  :                      Mouse is jammed.. 
Customer Service :     Mouse? Printers don't have a mouse you fool! 
Caller :                        Mmmmm??.. Oh  really ?... I will send a picture. 
Moral: Customer is always right listen him thoroughly and believe what he is saying.
 

 
